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51 Interpersonal Skills Slides

1. Two principles of assertion.
2. Two principles of behavior.
3. Three fundamental rules for handling people.
4. Three levels of listening.
5. Three behavior types.
6. Three 'V's of behavior.
7. Four NLP principles.
8. Four rules of praise.
9. Four steps to negotiation.
10. Four personality types.
11. Four ways not to persuade.
12. Four ways to become an interpersonal STAR.
13. Four ways to persuade.
14. Four dilemmas for negotiators.
15. Four stages of negotiation.
16. Four 'C's of negotiation.
17. Five ways to get past 'no'.
18. Five ways to handle conflict.
19. Five global factors derived from the 16 PF personality test.
20. Six types of assertion.
21. Six ways to make people like you.
22. Six parts to a BATNA - best alternative to negotiated agreement.
23. Six sources of power.
24. Six parts to the POTASH model of negotiation.
25. Six parts to the LISTEN model.
26. Six mistakes in negotiation.
27. Six ways to manage your emotions.
28. Six skills for interpersonal effectiveness.
29. Six parts to the SIMPLE feedback model.
30. Six parts to the RECIPE model for understanding personality differences.
31. Seven types of power.
32. Seven reasons we interrupt.
33. Seven sources of conflict.
34. Eight issues in criticizing constructively.
35. Eight things negotiators can do?
36. Eight keys to negotiation.
37. Eight things feedback should be.
38. Nine tips for negotiators.
39. Ten golden rules for giving feedback.
40. Ten 'rights' as a person.
41. Ten tips for giving personal feedback.
42. Eleven things only the best negotiators do.
43. Eleven behavioral categories.
44. Twelve ways to win people to your way of thinking.
45. Twelve behavioral classifications - Bales.
46. Thirteen key issues around negotiation.
47. Sixteen personality factors within the 16PF.
48. You can choose your behavior.
49. Behavior breeds behavior.
50. Perception is reality.
51. 'Don't become like the people you criticize'.

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